The Potters Care Limited

The Potters Care Limited is a London-based care provider supporting autistic adults and adults with learning disabilities, mainly in their own homes and communities. It is aimed at people who need practical day-to-day support to live the life they choose — and at the families, social workers and commissioners arranging that support — rather than at people looking for a diagnosis. Its services cover respite care, supported living, outreach support, community integration and personal care.

The company was set up in 2022 and is registered with the Care Quality Commission as a homecare service, operating from Westmoreland House on Scrubs Lane in north-west London. Its CQC registration dates from August 2025, and at the time of writing the service had not yet been inspected or rated. The registration covers adults under 65, people with learning disabilities and the provision of personal care. The service's registered manager is Henry Spio-Kwofie.

The provider describes its practice as built on Positive Behaviour Support and trauma-informed care, with an explicit aim of reducing restrictive interventions and upholding people's rights. In practice that means support plans shaped around each person's own needs, strengths and goals, with a focus on independence, life skills and taking part in the local community rather than containment. Staff are trained in safeguarding, communication strategies and evidence-based approaches. For families weighing up providers, the emphasis on reducing restrictive practice is worth asking about in detail, alongside how the service adapts communication and routine for autistic people, which boroughs it covers and how it matches staff to the people it supports.